We take the protection of your personal data very seriously. We always treat your personal data confidentially and in accordance with the statutory data protection regulations. We would therefore like to take this opportunity to inform you why we collect, use and process certain data from you and what rights you are entitled to.
The responsible body is:
Ardelt Kranbau GmbH
Heegermühler Straße 64
16225 Eberswalde
Phone: +49 3334 81936-0
E-mail: info@ardelt-kranbau.de
You can reach our company data protection officer at
Dr. Andreas Melzer
kelobit IT-Experts GmbH
Tel: +49 345 132553-80
E-mail: dsb@kelobit.de
We process the data required in connection with the establishment, implementation and/or termination of our business relationships. As a rule, we collect this data directly from you, e.g. as part of a request for quotation or order placement, as well as when you contact us via our website, by email, at trade fairs or comparable events.
Sometimes we may initially receive your data from another person, e.g. a colleague in your company who names you to us as a contact person. If this is the case, we will inform you of our source when we first communicate with you.
The personal data processed by us includes
We use the data listed above for the preparation and fulfillment of business transactions and to establish and maintain effective business communication, which also includes the sending of newsletters, for example. The legal basis for this processing is generally Art. 6 para. 1 lit. f DSGVO if you represent another organization as our business partner. Our legitimate interest here is to achieve the aforementioned purposes. If you as a person are directly our contractual partner, we process your data instead on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of personal data for the performance of a contract or pre-contractual measures.
If you do not wish to receive newsletters etc., you can make use of your right to object and inform us informally by e-mail or post (see also point 11 of this data protection information). The legality of the use of your data prior to your objection remains unaffected by the objection.
We may wish to collect further data from you at a later date or use it in another way. Should this occur, we will ask for your consent in accordance with Art. 6 para. 1 lit. a in conjunction with Art. 7 DSGVO and inform you accordingly. If you give us this consent, it can be revoked informally at any time.
If your data is required for legal prosecution, it may be processed to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO can take place. Our interest then lies in the assertion or defense of claims, for example in the context of the burden of proof in proceedings.
In our company, only those persons have access to your data who need it for the smooth running of our business relationship. This may also involve several specialist departments in our company, depending on which services or products you purchase from us. Furthermore, our IT department has access to your data exclusively for technical processing.
Service providers used by us may also be recipients of your personal data as part of order processing in accordance with Art. 28 DSGVO.
As part of the processing of your orders, it is sometimes necessary for us to transfer certain data to our relevant suppliers, manufacturers or distributors based in Germany, other European countries or the European Economic Area. This includes, for example, your surname, your first name and your organizational affiliation as well as your contact details in your organization.
Under certain circumstances, we may have to disclose certain data to the relevant authorized bodies as part of our legal obligations.
As a rule, data is not transferred to bodies in countries outside the European Economic Area (so-called third countries). Nevertheless, data may be transferred to third countries in individual cases, insofar as:
Furthermore, we do not transfer any personal data to bodies in third countries or international organizations.
However, we use service providers for certain tasks, most of whom also use service providers that may have their registered office, parent company or data centers in a third country. A transfer is permitted if the European Commission has decided that an adequate level of protection exists in a third country (Art. 45 DSGVO). If the Commission has not made such a decision, we or our service providers may only transfer personal data to a third country if suitable guarantees exist (e.g. standard data protection clauses adopted by the EU Commission or the supervisory authority in a specific procedure) and enforceable rights and effective legal remedies are available.
We have concluded corresponding contracts with our service providers and have also contractually agreed that data protection guarantees must always be in place with their contractual partners in compliance with the European level of data protection.
We store your data for the entire duration of the ongoing business contact between us and your organization, which includes in particular the existence of a contract or pre-contractual measures. If no contract currently exists or the term of a contract ends, your data will be deleted from our customer database after one year without business contact.
In addition, we only store your data to the extent and insofar as we are obliged to do so due to mandatory legal regulations, such as retention periods under commercial or tax law. This generally concerns a period of ten years. If we no longer need your data for the purposes described above, it will be stored separately for the respective statutory retention period and will not be processed for other purposes. Once the statutory retention periods have expired, all remaining data will be securely deleted or destroyed immediately.
Every data subject has the right of access under Article 15 DSGVO, the right to rectification under Article 16 DSGVO, the right to erasure under Article 17 DSGVO, the right to restriction of processing under Article 18 DSGVO, the right to object under Article 21 DSGVO and the right to data portability under Article 20 DSGVO. The restrictions under Sections 34 and 35 BDSG apply to the right of access and the right to erasure. In addition, there is a right of appeal to a competent data protection supervisory authority (Article 77 DSGVO).
You can withdraw your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent given to us before the General Data Protection Regulation came into force, i.e. before May 25, 2018. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.
The provision of your personal data is not initially required by law or contract, nor are you obliged to provide this data.
However, if you yourself are in a direct business relationship with us, you must provide the personal data that is necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations. Without this data, we will generally have to refuse to conclude the contract or execute the order or will no longer be able to perform an existing contract and may have to terminate it.
In the case of a business relationship with a company you represent, you must provide us with the personal data required for the establishment and execution of a representation/authorization and the fulfilment of the associated contractual obligations. Without this data, we will generally have to reject you as an authorized representative/authorized representative or cancel an existing authorization/authorization.
We do not use automated decision-making in accordance with Article 22 DSGVO to establish, implement and terminate the business relationship. If we use these procedures in individual cases, we will inform you separately about this and about your rights in this regard, insofar as this is required by law.
We do not process your data with the aim of automatically evaluating certain personal aspects.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 para. 1 lit. f DSGVO (data processing on the basis of a balancing of interests). This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
The objection can be made informally with the subject “Objection” stating your name and your organization and should be sent to the contact details mentioned under point 1.
We will revise this data protection information in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on this website.
Status: June 2025
